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Case Study · UX · SaaS · 2025

Benchmarks.Digital

Real-time market intelligence for investors, founders & funds

Benchmarks.Digital dashboard interface

Role

Lead UX/UI Designer

Duration

Apr–Aug 2025

Year

2025

Tools

Figma, FigJam, Maze, Notion

Introduction

Get Market Insights for Business Growth

Benchmarks.ai provides real-time market intelligence data on the Consumer Internet landscape to Investors & funds.

Duration

April – August 2025

Role

Lead UX/UI Designer

Benchmarks challenge

Challenge

Interface was in its early raw form

Required additional efforts in data extraction & lacked flexibility in user journeys.

Benchmarks product screenshot
Design Process

Lean UX — Elements of Experience

After multiple client discussions, we redesigned to optimize user journeys for a seamless experience. The interface targets a modern, intuitive feel calibrated to the user's workflow.

UX ModelFocusDeliverables
Surface
Visual Design, Look & FeelHi-fi Mockups, Prototypes
Skeleton
Interface Design, NavigationLo-fi Mockups, Wireframes
Structure
Interaction Design, IASite Maps, Flow Charts
Scope
Functional RequirementsBenchmarking, Gaps & Opportunities
Strategy
User Needs, Business ObjectivesUser Interviews, Synthesis
Persona Groups3 groups defined

We combined personas under 3 categories based on goal

Founders

Founders

Track growth & benchmarks

Investors

Investors

Monitor portfolio vs market

Executives

Executives

Strategic sector insights

Strategy & Scope

Finding Focus — Learn & Empathize

Based on client feedback we built personas, conducted 1:1 interviews to validate assumptions, and empathized with real users — not assumed ones.

User Interviews

We conducted in-depth 1:1 user interviews with founders, investors, and fund managers to understand real pain points and uncover latent needs. Interviews were synthesized into actionable insights and design opportunities that shaped every major product decision.

User interviews
78%Daily–Weekly UseHigh dependency for decision-making
67%Mobile IssuesPoor readability, non-functional on mobile
62%Excel RelianceStart or finish workflows in Excel
100%Graph ClarityUsers found graphs hard to understand
88%Navigation IssuesNeed static headers and faster flows
54%AI SkepticismAI features not trusted for high-stakes decisions
50%Custom AnalysisWant sector-specific slicing & toggles
48%First ImpressionHomepage feels dull, needs quick access
80%Export IssuesNeed image/Excel exports to save time
Design Rationales

Two Key Redesign Decisions

Rationale 1

Improving Scannability

“Now it's much easier to access, track and monitor market insights”

Problem

Dense text and static charts forced users to scroll and interpret, slowing insight discovery.

Solution

Card-based layout surfacing KPIs (GMV, MTU, AOV) each paired with color-coded signals.

After scannability redesign
Before scannability redesign
Before
After
◀ ▶
↓ 35%Time to Insight
↑ 60%Scannability
↑ 40%Engagement
↓ 30%Cognitive Load

Rationale 2

Rethinking Navigation

“The new layout feels like something I already know. It just works.”

Problem

Nested dropdowns and breadcrumbs created friction for users navigating daily.

Solution

Navigation inspired by Microsoft Teams — a tool users were already deeply familiar with.

After navigation redesign
Before navigation redesign
Before
After
◀ ▶
↓ 52%Avg. Clicks
↓ 49%Avg. Time
↑ 45%Familiarity
Key Features

My Desk — Personalized Metric Board

My Desk feature
Key Feature

My Desk

A personalized metric board for investors, brands & funds

Problem

Users track 4–5 metrics across sectors but had no way to revisit them easily. Every session meant re-navigating.

Solution

My Desk — a customizable space to pin most-used metrics, sectors, or charts. Acts as a personal command center.

Pin Metrics from various sectors or custom generated

Pin Metrics from various sectors or custom generated

Apply custom settings including deletion (retained 14 days)

Apply custom settings including deletion (retained 14 days)

Download metrics as image or Excel format

Download metrics as image or Excel format

Smart overflow handling for heavy pinners

Smart overflow handling for heavy pinners
↓ 60%Repeat Navigation
↑ 42%Adoption
↑ 45%Familiarity
↑ 15%Retention
Benchmarks full dashboard
Guided Onboarding

Guided Onboarding

Re-imagined onboarding lets users select role, sectors & preferences for personalized dashboards.

Guided onboarding
My Portfolio

My Portfolio

Track investment portfolios against market averages. Add companies, monitor 12+ KPIs, compare with peers in real time.

My Portfolio
My Desk Workspace

My Desk Workspace

Customizable control center reducing information mining time by −60%.

My Desk Workspace
Player Page

Player Page

Granular KPI-level detail for any company. Visualizes growth, engagement, and monetization benchmarked against industry.

Player Page
Sector Pages

Sector Pages

360° perspective on 20+ industries — funding activity, market size, active players, and byte-sized industry trends.

Sector Pages
Sector Pages
Mobile Experience

Mobile Experience

Condensed dashboards for on-the-go insights. Prioritized readability and interaction hierarchy.

Mobile Experience
Outcomes

Making Data Humane

↑ 40%Engagement
↓ 30%Cognitive Load
↓ 52%Interaction Cost
↑ 60%Scannability
Benchmarks closing

Making data humane. Turning insights into advantage.

@ Benchmarks.Digital

Anand
Gaurav

Get yourself a laptop, please.

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